Returns & Exchanges
We want you to love your Poppy Barley pieces for years to come, which is why we offer a 30-day window for returns or exchanges on all unworn, pristine items. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures your experience is as polished as our leather.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unworn items in their original packaging, including the dust bag and shoe box, to ensure they remain protected during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and affix it securely to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once our warehouse receives and inspects the items, your refund or exchange will be processed within 7-10 business days.